the collective FAqs
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On the login page, click Forgot Password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.
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Once signed into your account, you can change your password by clicking My Account from the top navigation menu. Select Change Password and update your password.
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Once signed into your account, you can update your billing information by clicking My Account or Dashboard from the top navigation menu. Select Billing and update your billing information.
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Once signed into your account, you can cancel your recurring subscription by clicking My Account from the top right navigation menu. Select Billing and locate your subscription plan at the bottom of the page. Click Change Plan and Cancel Membership. Your membership will be cancelled and your access will be removed at the end of your current payment period.
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You can access the templates here. Please note, some templates are only available to Plus and Pro members.
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Once signed into your account, you can upgrade or downgrade you membership plan by clicking My Account from the top right navigation menu. Select Purchases and then Change to update our plan.
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